Ec99 Privacy Policy — Our Commitment to Protecting Your Information

Introduction

Ec99 (https://ec99.blog) is a trusted online gaming and betting platform in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy ("Policy") explains how ec99 collects, processes, and protects your personal information.

By using our platform, you consent to the processing of your information as described in this Privacy Policy. If you disagree with any part of this Policy, please contact our support team or discontinue use of the service.

What Information We Collect

Ec99 collects the following types of information to provide you with our services. Each piece of data is collected for a specific reason, and nothing beyond what is necessary is retained.

Use of Data

Ec99 uses your information only for specific, legitimate purposes. We never use your data for unnecessary or unauthorized activities.

• Account Management: Your identity and contact information are used to create and manage your profile.
• Payment Processing: Financial information for deposits and withdrawals is processed securely.
• Customer Support: Your information is used to address your complaints or respond to your queries.
• Security Verification: Technical data is analyzed to detect fraud, money laundering, and unauthorized access.
• Bonuses & Promotions: Your preferences and playing patterns are analyzed to send you relevant offers.
• Legal Compliance: Required information is provided to meet regulatory authority requirements.
• Responsible Gaming: Excessive gaming risks are detected and timely alerts are sent out.
• Platform Development: Usage patterns are analyzed to improve the quality of games and services.

Data Sharing & Disclosure

Ec99 does not generally share your personal information with third parties. However, information may be shared in the following specific circumstances:

• Payment Partners: Mobile Banking, Nagad, Rocket, or USDT gateways — only the data necessary to complete a transaction is transmitted.
• KYC Verification Partner: Identity information may be shared with authorized third parties for identity verification purposes.
• Legal Authorities: Information is provided in response to court orders or lawful requests from government agencies.
• Audit & Cybersecurity: We work with authorized security auditors to ensure platform security.
• Business Restructuring: In the event of an ec99 merger or acquisition, data may be transferred but will remain subject to this Policy.

Cookie Policy

Ec99 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve site functionality.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your language, theme, and other preferences.
• Analytics Cookies: Helps us understand which sections of the site are used most.
• Security Cookies: Used to detect suspicious activity.

You can manage cookies from your browser settings. However, disabling essential cookies may cause some site features to stop working.

Data Security Measures

Ec99 uses industry-leading technology to protect your privacy. Our security framework provides protection across multiple layers.

• 256-bit SSL/TLS encryption — all data transmissions are secured.
• Sensitive data is stored in our database with AES-256 encryption.
• Two-factor authentication (2FA) — an extra layer of security for your account.
• 24/7 cybersecurity monitoring and alert system.
• Regular third-party security audits.
• Limited access policy — only authorized staff can access data on a need-to-know basis.
• Data backup and disaster recovery planning.

Data Retention Period

Ec99 does not retain your data beyond what is necessary. A specific retention period is defined for each type of information:

• Account Information: For the full duration the account is active, and up to 5 years after closure.
• Financial Transaction Details: Up to 7 years, as required by legal obligations.
• KYC Documents: 5 years after verification.
• Support Contact: 2 years after the issue is resolved.
• Gaming Logs: 1 year for security verification purposes.
• Cookie Data: At the end of the session or up to 1 year.

Once the retention period expires, data is securely deleted in a way that cannot be recovered.

Your Rights

As an ec99 member, you have several important rights over your own data. Contact our support team to exercise any of these rights.

Privacy of Minors

Ec99 is strictly prohibited for anyone under the age of 18. We do not knowingly collect any information from minors.

• Age is verified at the time of registration.
• Age is verified as part of the KYC process.
• Any data inadvertently collected from a minor will be deleted immediately.
• If you have any concerns, parents and guardians should contact our support team right away.

Third-Party Services

The ec99 platform integrates certain third-party services, such as payment gateways and game providers. These third parties maintain their own privacy policies.

• Payment gateways (Mobile Banking, Nagad, Rocket) operate under their own policies.
• Game providers receive only the data necessary to operate their games.
• Ec99 is not responsible for the data practices of third parties.
• All partners are required to comply with ec99's privacy standards.

Policy Updates

Ec99 may update this Privacy Policy as needed. For any significant changes, we will notify you via email or a notice on the site.

• The date of any changes will be clearly stated at the top of the page.
• 30 days' notice will be given for significant changes.
• Continued use of the platform after an update constitutes acceptance of the revised Policy.

Contact

For any questions, complaints, or requests regarding this Privacy Policy, please contact us: