Playing at ec99 is about more than winning — it's about entertainment. We want you to stay in control at all times, enjoy the experience, and know your limits. Responsible gaming is a commitment we take seriously.
Responsible gaming means playing while staying in control of yourself. It's not just about money — it's also about time, mental health, and family relationships. At ec99, we believe gaming is only enjoyable when it remains a form of entertainment and never becomes an addiction.
Online gaming is growing rapidly in Bangladesh. With smartphones and internet access more available than ever, you can play anytime, anywhere. But that convenience comes with responsibility. ec99 wants every member to play mindfully, with a plan, and within their means.
Responsible gaming doesn't mean you can't play. It means setting a budget before you start, managing your time, keeping a clear head whether you win or lose, and taking breaks when needed. When gaming starts causing stress instead of enjoyment, that's when it's time to pay attention.
Core Principle: Gaming is entertainment, not a source of income. Always remember — play only with money you can afford to lose.
Ec99 is more than a gaming platform — we are a responsible community. The well-being of our members is the top priority in every decision we make. We are firmly committed to the following:
We want every member to enjoy gaming at ec99 in a healthy and sustainable way. Your mental and financial well-being matters more to us than short-term profit.
Gambling addiction or problematic gaming often develops gradually. It can be hard to notice at first, but certain warning signs appear early. If you or someone close to you shows any of the following signs, take action immediately:
Spending beyond your means and placing more bets to try to recover losses.
Spending far more time gaming than planned and being unable to stop.
Strained relationships with family and friends, or hiding your gaming activity from them.
Feeling anxious, irritable, or restless when unable to play.
Prioritising gaming over work, studies, or everyday responsibilities.
Taking on debt, dipping into savings, or borrowing money from family to fund gaming.
If you notice two or more of the above signs in yourself, please contact ec99 Support or speak with a professional counsellor.
Ec99 provides a range of effective tools to help you play responsibly. All of them can be managed directly from your account settings.
Set a maximum daily, weekly, or monthly deposit limit. Limits take effect immediately once set.
Gaming will automatically stop once you reach a set loss amount, helping to limit your financial exposure.
Set a time limit for each gaming session. Once the time is up, the system will automatically log you out.
Temporarily suspend your account for a chosen period — anywhere from 24 hours to 6 weeks.
If you want to take an extended break from the platform, you can close your account for anywhere between 6 months and 5 years.
View your full betting and gaming history at any time. Analyse your own patterns.
Follow the steps below to build responsible gaming habits:
Before you start playing, decide on the maximum amount in BDT you are willing to spend that day. Once that amount is gone, stop immediately — do not add more funds.
Decide on a maximum amount of time you'll spend gaming each day. Set an alarm on your phone and stop as soon as it goes off.
There is always a chance of losing in gaming. Only play with money that, if lost, will not affect your daily life.
Don't make big bets out of anger or frustration after a loss, and don't go all-in on excitement after a win. Always play with a clear head.
Take at least a 10–15 minute break every hour. Get up, walk around, drink some water. It clears your head and helps you make better decisions.
Don't hide your gaming habits from family or trusted friends. They can help you stay in control.
If you feel you cannot control yourself, use ec99's self-exclusion tool or seek help from a professional counsellor. That's not weakness — it's courage.
Ec99 is strictly prohibited for anyone under 18. We use multiple technological and human measures to prevent minors from accessing the platform.
If your children use your devices, install parental control software. Stay aware of their online activity and keep the conversation open.
If you feel gaming is getting out of hand, don't try to manage it alone — reach out for help. The ec99 support team is always here for you.
We typically respond within 24 hours. Feel free to reach out with any questions or requests related to responsible gaming.
Keep in mind: Asking for help is not a sign of weakness. It takes real courage to acknowledge a problem and face it.
Use the indicators below to assess your gaming habits. Green means you're in good shape; red means it's time to take notice.
This is an illustrative example. Contact ec99 Support to better understand your own situation.
Gaming is always for entertainment — never as a livelihood.
Only bet money you can afford to lose.
Know when to stop after a win — greed is your worst enemy.
Avoid gaming while drinking or under emotional stress.
Don't place more bets trying to recover what you've lost.
Always prioritize spending time with your loved ones over gaming.
If you feel something is wrong, use the ec99 self-exclusion tool right away.
Ec99 goes beyond words — combining technology and human support to deliver genuinely responsible gaming.
Ec99's AI system automatically detects unusual betting patterns and alerts the member. We don't react — we act proactively.
Deposit limits, session time, loss limits — you can set all of these yourself from your account, at any time, on any device.
Our support team is trained and compassionate. All conversations related to responsible gaming are kept strictly confidential.
Strict age verification is enforced throughout the KYC and registration process. Minors cannot access the platform under any circumstances.
You can view your complete gaming history, win/loss statistics, and detailed spending reports at any time.
Ec99 regularly publishes information and guides on responsible gaming. An informed community is the foundation of healthy gaming.
We want you to enjoy gaming in a healthy way for the long term. Open an account at ec99 today and make use of our responsible gaming features.
By registering, you agree to our Terms and Conditions and Privacy Policy our terms. For users aged 18 and above only.